Sponsorcraft Ltd (trading as Hubbub) ("We") are committed to protecting and respecting your privacy.
This policy (together with our Terms and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Certain definitions set out in our Terms also apply in this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://hubbub.org/cookiepolicy/ you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Sponsorcraft Ltd of 9 Eaton Crescent, Bristol, BS8 2EJ, United Kingdom.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site https://hubbub.org/cookiepolicy/ (the Site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, participate in discussions on the Site, use the Site's social media functions, pledge sponsorship monies to a Project, register a Project, and when you report a user, Project or a problem with the Site. The information you give us may include your name, address, phone number, e-mail address, PayPal email address, social media information, pledge information, phone number, personal description, your Gift Aid choices and photograph or avatar. If you have registered for an account and wish to alter or remove any of the information you have given us, please log into your account and update your profile, as appropriate.
Information we collect about you. With regard to each of your visits to the Site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our user service number.
Information we receive from other sources. We may receive information about you if you use the Site, any of the other websites we operate or the other services we provide, including publicly available social media information about you. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, providers of publicly available social media information, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Your financial information
PayPal processes all of the transactions on the Site and PayPal are the only people who see your credit card information. Neither Sponsorcraft nor anyone else views or has access to your credit card information.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
to provide you with information about other services we offer that are similar to those that you have already registered for or enquired about;
to notify you about changes to our services;
to ensure that content from the Site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve the Site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep the Site safe and secure.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Your use of information
Users of the Site agree not to abuse Creators' personal information. For these purposes, abuse is defined as the use of personal information for any purpose other than those specifically stated in the Creator's Project.
Users of the Site agree not to abuse Sponsors' personal information. For these purposes, abuse is defined as using personal information for any purpose other than to contact Sponsors directly with regard to the Creator's project.
Disclosure of your information
We may share your information with selected third parties including:
Business partners, providers of publicly available social media information, suppliers and sub-contractors for the performance of any contract we enter into with you.
Business partners, suppliers and sub-contractors for the purpose of them considering whether to sponsor Projects on the Site. We do not disclose information about identifiable individuals to such third parties, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have reviewed the details of a certain Project on any given day).
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Sponsorcraft Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of Sponsorcraft Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us either by post at Sponsorcraft Ltd, 9 Eaton Crescent, Bristol, BS8 2EJ, United Kingdom or by email at firstname.lastname@example.org.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.